Emarat and Wasl have signed a landmark agreement to provide liquefied petroleum gas (LPG) supply and maintenance services across more than 8,500 residential and retail units in key Dubai communities. The collaboration prioritizes reliability, safety, and digital convenience—supporting residents and businesses with round-the-clock service and smart metering.
Background
Wasl began transitioning its LPG supplier to Emarat at the start of 2025, aligning with the developer’s focus on service quality and operational efficiency across its portfolio. Today’s agreement builds on that transition and formalizes comprehensive coverage across Wasl communities.
Key Highlights
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8,500+ units covered across Wasl’s residential and retail portfolio in Dubai.
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End-to-end LPG: supply, fit-outs, preventive maintenance, emergency response, safety compliance.
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24/7 support plus integrated metering, billing, and invoicing for tenants.
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Smart app for real-time service requests, cashless payments, and usage history.
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Communities include Jumeirah, Al Quoz, Umm Suqeim, Karama, Oud Metha, Naif, Muraqqabat, Muhaisnah, Rashidiya, Mirdif, Warsan.
Latest Developments
Under the new agreement, Emarat will deliver end-to-end LPG solutions—from uninterrupted fuel supply and system fit-outs to preventive maintenance, emergency response, and safety compliance.
Coverage spans high-density areas including Jumeirah, Al Quoz, Umm Suqeim, Karama, Oud Metha, Naif, Muraqqabat, Muhaisnah, Rashidiya, Mirdif, and Warsan. Tenants receive 24/7 customer support, with meter reading, billing, and invoicing integrated for residential and commercial customers.
Impact on UAE Community
Residents benefit from safer, more dependable energy infrastructure, while retailers gain predictable operations through proactive maintenance and rapid response. The partnership also advances Dubai’s smart-city goals through a fully automated LPG services app that enables real-time requests, cashless payments, and access to consumption history.
Industry Reactions
Senior leaders from both organisations underscored shared commitments to service excellence, safety, and innovation. Wasl highlighted how Emarat’s technical expertise and digital-first approach will streamline operations for tenants city-wide; Emarat emphasized the partnership’s role in delivering consistent value and peace of mind to residents and businesses. (Paraphrased from official statements.
What’s Next for Residents and Retailers
With the agreement now in place, tenants can expect seamless onboarding to Emarat’s service ecosystem, app-enabled support, and continued enhancements to network resilience and safety checks across Wasl’s communities. The collaboration is positioned to scale as Dubai’s residential and retail footprint grows.
“This partnership enables smart, accessible LPG services that support modern, connected communities,” said a Wasl spokesperson. (Paraphrased.
“Together we’re ensuring safety, reliability, and enhanced service delivery for thousands of tenants,” noted an Emarat spokesperson. (Paraphrased.
FAQs
Q: When did the transition to Emarat begin?
Ans: Wasl announced the supplier transition effective January 1, 2025, with today’s agreement expanding and formalizing service coverage.
Q: Which areas are included?
Ans: Key Dubai communities such as Jumeirah, Al Quoz, Umm Suqeim, Karama, Oud Metha, Naif, Muraqqabat, Muhaisnah, Rashidiya, Mirdif, and Warsan.
Q: What services are provided under the deal?
Ans: Uninterrupted LPG supply, fit-outs, preventive maintenance, emergency response, safety compliance, and 24/7 customer support with integrated billing.
Q: Is there a mobile app for tenants?
Ans: Yes. The Emarat LPG Services app supports real-time service access, cashless payments, and viewing of bills and history.
Q: How does this support Dubai’s smart-city vision?
Ans: By digitizing energy services—self-service requests, e-payments, and data-driven consumption insights—improving convenience and efficiency city-wide.
The Emarat–Wasl partnership strengthens Dubai’s urban infrastructure with safer, smarter LPG services—enhancing everyday convenience for residents and retailers while supporting the emirate’s long-term sustainability and smart-city ambitions.
